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Pivlu AI Assistant
Orders & Invoices

Manage orders and invoices
from one place

From the moment a customer places an order to final delivery and invoicing — track every step, issue refunds, apply discounts, and generate reports without leaving your dashboard.

Order Lifecycle

Track orders through every stage — pending, confirmed, processing, shipped, delivered, and completed. Update statuses manually or let automations handle it. Full visibility at every step.

Invoicing

Generate professional invoices automatically when orders are placed or shipped. Customize invoice templates with your branding, payment terms, and tax details.

Credit Notes & Refunds

Issue partial or full refunds with credit notes. Process refunds back to the original payment method or issue store credit. Every refund is tracked and linked to its order.

Discount Codes

Create percentage or fixed-amount discount codes with usage limits, expiry dates, and minimum order values. Track how many times each code has been used and the revenue impact.

Activity Log

Every change to an order is recorded — status updates, payment events, notes, and edits. See who did what and when with a complete, tamper-proof audit trail.

Order Reports

View sales by period, product, customer, or payment method. Track revenue, average order value, and fulfillment times. Export reports to CSV for deeper analysis.